Shipping Policy

Shipping Policy – HauteCoutureLondon

At HauteCoutureLondon, we aim to provide a clear and simple shipping process for all customers. This policy explains how orders are handled, shipped, and delivered. Free shipping is available for all orders within the United Kingdom.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

Order cutoff time:
Orders placed after 3:00 PM (GMT) are processed the next business day.

Order handling time:
1–2 business days (Monday to Friday).

Once your order is prepared, it is sent using one of our partnered carriers.

Transit time:
6–8 business days (Monday to Friday).

Estimated delivery time:
7–10 business days in total.

Carrier Services

Orders are delivered through trusted carriers, including:

  • Royal Mail

  • FedEx

  • DHL

Shipping Costs

Free Shipping:
All orders within the United Kingdom qualify for free shipping with no minimum requirement.

Paid Shipping:
If we offer delivery outside the UK in the future, shipping fees will be shown during checkout.

Delivery Issues

If your order is delayed, missing, or arrives with issues, please contact our customer service team. We will assist in resolving the problem and tracking the shipment.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can follow your parcel through our tracking page link in the email.

Questions?

If you need help, visit our FAQs page or reach out to customer support.

Contact Information

Store Name: HauteCoutureLondon
Email: support@hautecouture-london.com
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.

Style as Personal Expression

Haute Couture London reflects the idea that clothing can show individual preference, shaping how someone presents themselves beyond simple outfit choices.

London as a Starting Point

Our store draws its direction from London’s mix of long-standing traditions and newer influences. The city’s steady blend of past and present shapes how we select clothing and footwear for everyday use.

Our Aim

Our aim is to create clothing that keeps a classic outline while giving room for personal expression. Each item is shaped to work with different individual styles without altering one’s sense of identity. The focus is on pieces that fit into daily routines while remaining consistent across seasons.

Store Name: Haute Couture London

Address: 17 Kingsbridge Crescent
Southall
Ealing
UB1 2DL

Email: support@hautecouture-london.com

Phone: +44

Customer Service Hours: Monday - friday, 9:00 AM - 5:00 PM (GMT)

Response Time : We aim to reply within 1 business day