Billing Terms & Conditions

Billing Terms & Conditions

Official Payment & Billing Practices

This document outlines the secure payment and billing practices for Haute Couture London. By completing a purchase, you agree to the terms described below.

1. Accepted Payment Methods

We offer several secure payment options to ensure a seamless checkout experience. We currently accept:

  • Credit & Debit Cards: American Express, Visa, MasterCard, and Union Pay.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
  • Bank Transfers: Available for bulk or wholesale orders upon request.

All transactions are processed in GBP (£) unless otherwise indicated.

2. Pricing & Currency

All prices listed on hautecouture-london.com are displayed in British Pounds (GBP). Prices are subject to change without prior notice. Applicable taxes and shipping fees are calculated and clearly displayed during the final stage of checkout.

3. Payment Processing & Security

Full payment is required at the time of purchase. Orders will only be confirmed and processed for shipment once payment has been successfully verified. To ensure your safety:

  • We use SSL encryption and trusted payment gateways to maintain maximum transaction security.
  • We do not store credit card or sensitive financial details on our servers.

4. Refunds & Chargebacks

Refunds are processed in accordance with our Refund & Return Policy. In the event of a transaction issue, please contact us directly at support@hautecouture-london.com before initiating a chargeback with your bank. Unauthorized chargebacks will be disputed.

5. Fraud Prevention

We reserve the right to cancel or hold any order suspected of fraudulent activity. For high-value purchases, our security team may require additional verification to protect your account.

Billing Support

Haute Couture London

17 Kingsbridge Crescent, Southall, Ealing, UB1 2DL, UK

Email: support@hautecouture-london.com

Phone: +44 7423023175

Mon–Fri, 9:00 AM – 5:00 PM (GMT)

© 2026 Haute Couture London. All rights reserved.

Style as Personal Expression

Haute Couture London reflects the idea that clothing can show individual preference, shaping how someone presents themselves beyond simple outfit choices.

London as a Starting Point

Our store draws its direction from London’s mix of long-standing traditions and newer influences. The city’s steady blend of past and present shapes how we select clothing and footwear for everyday use.

Our Aim

Our aim is to create clothing that keeps a classic outline while giving room for personal expression. Each item is shaped to work with different individual styles without altering one’s sense of identity. The focus is on pieces that fit into daily routines while remaining consistent across seasons.

Store Name: Haute Couture London

Address: 17 Kingsbridge Crescent
Southall
Ealing
UB1 2DL

Email: support@hautecouture-london.com

Phone: +44

Customer Service Hours: Monday - friday, 9:00 AM - 5:00 PM (GMT)

Response Time : We aim to reply within 1 business day